Policies

These policies, notices and terms & conditions are important and affect your legal rights. Please read them carefully and address any queries or questions about them to info@nwipswichblt.co.uk

They were last reviewed and updated 6th October 2021

These policies, notices and terms and conditions use the following definitions:

ConsumerConsumer means an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession;
Datacollectively all information that you submit to NW Ipswich BLT via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookiesa small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website;
Data Protection Lawsany applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;
GDPRthe UK General Data Protection Regulation;
NW Ipswich BLT, we or usNorth West Ipswich Big Local Trust
UK and EU Cookie Lawthe Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;
User or youany third party that accesses the Website and is not either (i) employed by NW Ipswich BLT and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to NW Ipswich BLT and accessing the Website in connection with the provision of such services;
Websitethe website that you are currently using, www.nwipswichblt.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

Unless the context requires a different interpretation:

  • the singular includes the plural and vice versa;
  • references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices;
  • a reference to a person includes firms, companies, government entities, trusts and partnerships;
  • “including” is understood to mean “including without limitation”;
  • reference to any statutory provision includes any modification or amendment of it;
  • the headings and sub-headings do not form part of the policy, notice or terms and conditions.

This privacy policy applies between you, the User of this Website and NW Ipswich BLT, the owner and provider of this Website.

NW Ipswich BLT takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Scope of this privacy policy

This privacy policy applies only to the actions of NW Ipswich BLT and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, NW Ipswich BLT is the “data controller”. This means that NW Ipswich BLT determines the purposes for which, and the manner in which, your Data is processed.

Data collected

We may collect the following Data, which includes personal Data, from you:

  • name;
  • contact information such as email addresses and telephone numbers;
  • IP address (automatically collected);
  • web browser type and version (automatically collected);
  • operating system (automatically collected);

in each case, in accordance with this privacy policy.

How we collect Data

We collect Data in the following ways:

  • data is given to us by you ;
  • data is received from other sources;
  • data is collected automatically.

Data that is given to us by you

NW Ipswich BLT will collect your Data in a number of ways, for example:

  • when you contact us through the Website, by telephone, post, e-mail or through any other means;
  • when you register with us and set up an account to receive our products/services;
  • when you complete surveys that we use for research purposes (although you are not obliged to respond to them);
  • when you enter a competition or promotion through a social media channel;
  • when you elect to receive marketing communications from us;
  • when you use our services;

in each case, in accordance with this privacy policy.

Data that is received from third parties

NW Ipswich BLT does not receive any personal data about you from any third parties.

Data that is received from publicly available third parties sources

We do not receive any Data about you from any publicly available third party sources.

Data that is collected automatically

To the extent that you access the Website, we will collect your Data automatically, for example:

  • we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
  • we will collect your Data automatically via cookies, in line with the cookie settings on your browser.

For more information about cookies, and how we use them on the Website, see the section above, headed “Cookies Policy”.

Our use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

  • internal record keeping;
  • improvement of our products / services;
  • transmission by email of marketing materials that may be of interest to you;

in each case, in accordance with this privacy policy.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

For the delivery of direct marketing to you via e-mail, we’ll need your consent, via an opt-in:

  • We are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
  • If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.

When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Who we share Data with

We may share your Data with the following groups of people for the following reasons:

  • our employees, agents and/or professional advisors – to fulfil the stated aim of NW Ipswich BLT;
  • relevant authorities – to facilitate the detection of crime or the collection of taxes or duties

in each case, in accordance with this privacy policy.

Keeping Data secure

We will use technical and organisational measures to safeguard your Data, for example:

  • access to your account is controlled by a password and a user name that is unique to you.
  • we store your Data on secure servers.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: info@nwipswichblt.co.uk

Data retention

Except where a longer retention period is required by law, we will only hold your Data for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted whichever is earliest.

Your Data may persist on backup or archival media for legal, tax or regulatory purposes beyond the actual date of deletion.

Your rights

You have the following rights in relation to your Data:

  • Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
  • Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
  • Right to erase – the right to request that we delete or remove your Data from our systems.
  • Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
  • Right to data portability – the right to request that we move, copy or transfer your Data.
  • Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: info@nwipswichblt.co.uk

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

NW Ipswich BLT may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of NW Ipswich BLT. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our right under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

NW Ipswich BLT reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact NW Ipswich BLT about this privacy policy by email at info@nwipswichblt.co.uk

Our editorial content encompasses announcements about the work of NW Ipswich BLT and others within the NW Ipswich area working towards improving the community. Our content has been exclusively written by ourselves and not sourced from outside agencies or publishers, ensuring our high quality content and consistency is maintained.

Occasionally, we may invite respected third parties to contribute in the way of a guest article which is clearly flagged as such. These types of posts are not common and always at our invitation; we will not entertain any proposals from third parties (or their agents) to write content for us, whether for a fee or free.

Editorial Criteria

There are many companies and organisations involved in community improvement and it is not possible for us to cover every press release sent to us. The following criteria are intended as guidance to such companies and their PR agencies to explain how we work.

We welcome relevant press releases even where we are unlikely to publish a news article based on them directly. We often use press releases for background information about your company and sometimes refer to them in future articles.

Please note the following criteria:

  • We are focused on NW Ipswich area and thus are unlikely to write articles that do not relate to this geographical area or to community in general.
  • We are more likely to write about issues that affect residents and individuals living and working in the NW Ipswich area. This is not to say we won’t cover other areas but would typically only do so where it retains a relevance to our primary audience.
  • We will write about research and its findings, but not solely to promote the organisation which carried out or sponsored the research.
  • We are more likely to write about an issue if it is novel, has not been covered recently by ourselves or if it provides a unique perspective. We will only consider perspectives that are rooted in accepted best-practice or where there is substantial peer-reviewed research to support an alternate approach.

and the following considerations

  • Our editors are volunteers and do not work full-time for the NW Ipswich BLT. If a submission requires an immediate response then it is unlikely that we will consider writing about it. Conversely, a submission that provides a reasonable amount of time and supporting data are more likely to be covered.
  • Embargoed releases—You significantly improve your chances of having news published if you send it to us in advance of the publication date UNDER EMBARGO. This also gives us the opportunity to request clarifications and thus helps us to write a more complete article.
  • Adding us to lists—DO NOT add our e-mail addresses to any general press distribution list/service or any directory of publications WITHOUT ASKING US first and receiving our confirmation. i.e. You may send us relevant press releases for your organisation or event but if you wish to send us releases for other companies (or add any of our addresses to any databases you share onwards), you must have our consent first.

Press Releases

Please note the following advice about formatting and procedure.

  • We only accept submissions by e-mail and not by fax/post. We do not confirm by phone whether we have received or read a press release. We do not accept pitches by social media. We do not have the resources to field calls from PR agencies looking to confirm if we have received your press release.
  • Send all press releases to info@nwipwichblt.co.uk and not to individual members. Only send press releases to individual staff members if you have been specifically invited to do so; as otherwise this may result in your e-mail being filtered as spam.
  • Include contact details to enable us to contact an appropriate spokesperson in your organisation in the event that we have any queries or questions with the press release. Ideally this will be a name and email address; or for more urgent press releases a telephone number may be appropriate to include.
  • Include the text of the press release in the body of the e-mail. You may include attachments (PDF preferred) but please note that we would only read attachments if we are writing an article to examine any tables, images or graphs that you include.
  • State clearly the release date/time on the release. Unless otherwise stated we will assume all releases are for immediate distribution and publication. The words ‘UNDER EMBARGO’ or ‘EMBARGOED UNTIL’ should appear if a release date/time is in the future.
  • We will respect embargoes. Wherever possible, send press releases to us at least 24 hours in advance under embargo. This gives us a better opportunity to read your press release in detail and ask you to clarify any points so that we can write an informative article.
  • Draft release—Where you cannot send a release under embargo as it is not finalised, we will also accept ‘draft’ press releases (where clearly labelled as ‘DRAFT’). We will always wait for a final press release before using any information from a draft. This is designed to both to help you give us information in advance and to help us prepare for the final release.

Our Conduct

  • On articles which are critical of a company or its products/services, we aim to contact a company representative before publication wherever possible to seek comment on the issue. This may not be possible on time sensitive issues. We will update articles with any comments received where we consider a response is appropriate.
  • If your organisation is likely to be featured, please feel free to contact us via info@nwipswichblt.co.uk with your press contact details and we will store them in our database which makes it easier for us to contact the right person within your organisation if we have any queries.
  • Sources—We will carry out due diligence appropriate to each source and the information they provide. We will also seek to protect the identities of our sources.
  • Relationships—We welcome constructive relationships with service providers, hardware manufacturers and other parties. We are happy (time permitting) to meet and understand your products/services. We often use these relationships to provide unofficial feedback from users, and to help users solve issues. Where information is shared with us under confidence, we will not publish it, unless we are provided with the same information without such an expectation of confidence via another source, or it becomes public through other means.

Corrections

If you believe we have made a mistake in an article, please email info@nwipswichblt.co.uk. We will endeavour to review your submission and make corrections as soon as possible. If you are still unhappy, please see the complaints procedure below.

Complaints Procedure

We understand that sometimes you may be unhappy with our coverage of your company or its products and services. If you have any problems that you cannot resolve directly with the author of the article, please send an e-mail to info@nwipswichblt.co.uk with the subject line starting ‘complaint’ and we will investigate it as soon as possible.

Contacts

If you have any queries about this policy, please contact info@nwipswichblt.co.uk

This Website places and accesses certain Cookies on your computer.

NW Ipswich BLT uses Cookies to improve your experience of using the Website and to improve our range of services. NW Ipswich BLT has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

This Website only uses Cookies which are strictly necessary for security of the Website and it’s compliance with legal requirements; without these cookies we cannot provide you with the service that you expect.

This Website does not use any unnecessary cookies. All cookies set by this Website are used solely by our Website and are not passed to any 3rd party.


This Website uses the following strictly necessary technical cookies for all website visitors

Cookie NameTypeDurationDescription
cookielawinfo-checkbox-necessarytechnical
persistent
1 yearCookie that keeps track of which cookies you approved.
viewed_cookie_policytechnical
persistent
1 yearThis cookie controls whether you have read our Cookie Policy on www.picaso-project.eu.Possible values are Yes and No.
CookieLawInfoConsenttechnical persistent1 yearThe cookie is used to store the summary of the consent given for cookie usage. It does not store any personal data.

This Website also uses the following strictly necessary technical cookies for all website visitors that register and/or login to the Website.

Cookie NameTypeDurationDescription
wfwaf-authcookie-(hash)technical
persistent
1 dayThis cookie is used by our Website to enable your access to secured Content. It does not contain any personal information.
wordpress_test_cookietechnical
session
*This cookie is used to check whether or not your browser allows cookies to be written. It does not contains any personal information.
wordpresss_logged_in_(hash)technical
session
*This cookie is used by our Website to enable your access to secured Content. It contains your username (which is your email address) but does not contain any other personal information.
wordpress_sec_(hash)technical
session
*This cookie is used by our Website to enable your access to secured Content. It contains your username (which is your email address) but does not contain any other personal information.

* Session cookies will remain until either a user logs out of their session or when the user closes the browser window.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time; however this will result in access to secured areas, including to your account data, of the Website being denied.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

This policy describes the acceptable usage of our services, information and content by our Users and must be read in conjunction with the Terms and Conditions (T&C’s) and other Policies shown here.

The information contained within this Webite is intended for the sole use by the Member to support their business in the education and awareness of data protection and information security as defined with our policy set. As such there are certain Acceptable Use expectations within this policy which we require our Users to comply and adhere to which are:

Credentials

Credentials/passwords should be strong, kept safe and must not be shared with anyone. Credentials are an important aspect of our knowledge and learning and it is important that these credentials are appropriately managed.

Content

The content on this website is provided to users for the benefit of their own personal education and awareness as well as their business.

You are are permitted to share the editorial content of this website provided that proper credit is attributed to NW Ipswich BLT. Images may not be shared without the explicit written approval of NW Ipswich BLT.

The Website Terms & Conditions describe in more detail the limitations and restrictions applied to content sharing.

Engaging with Us

Within the site, there may be opportunities to submit questions, make comments or partake in discussion, questionnaires or votes .

It is important that you only use appropriate language in the forums provided. Threatening, derogatory, abusive, indecent, obscene, racist, sexist or otherwise offensive content will not be tolerated. NW Ipswich BLT will report such conduct to the proper authorities and will render all assistance in supporting any investigation or prosecution.

NW Ipswich BLT reserves the right to block access to this website should any inappropriate language or behaviour be found.

Website Operation

This Website may contain bugs and defects. Should you notice an issue, please report it to us as soon as possible. Attempting to identify, use or exploit a bug, defect or mis-configuration is not acceptable conduct and will result in access to this Website being immediately terminated. In all cases, such behaviour will be reported to the appropriate authorities.